Return Policy

1. We offer 12 months warranty for all of our products purchased against manufacturing defects, from the date of purchase. If you need warranty assistance, please contact us as soon as possible.

2. The warranty does not cover damage due to high moisture levels, water, power surges, improper hanging/mounting, improper use, dust build-up or user modifications.

3. For buyers in the USA, if any lights stop working within 30 days, you can choose:

(A) Exchange. We will email you a pre-paid return label, please ship the light back to our USA warranty center. A replacement will be sent to you for free as soon as we receive the defective light.

(B) Money back. We will email you a pre-paid return label, please ship the light back to our USA warranty center. You will get your money back as soon as we receive the defective light.

(C) Repairing.We can send parts free of charge immediately if you’d like to repair simple defect. Or we will email you a pre-paid return label to bring light back, then ship back to you after we repair it. All for free.

4. For buyers outside of the USA, if any lights stop working within 30 days, you can choose:

(A) Exchange. Please ship the light back to our warehouse, buyer pays return shipping. A replacement will be sent to you for free as soon as we receive the defective light.

(B) Money back. Please ship the light back to our warehouse, buyer pays return shipping. You will get your money back as soon as we receive the defective light.

(C) Repairing. We can send parts free of charge immediately if you’d like to repair simple defect.

5. If a light is sent in with damage that is not covered under warranty, we may still be able to perform warranty service, however that is at our discretion and repairs may bear a cost which will be assessed prior to repairing the light.

6. Our company reserve the interpretation right of this warranty structure. If you have any questions about our warranty policy, please contact us.